Phone & Internet Problems Plague Sunland Park Firefighters

and internet service… and it’s been that way for a month! the station, on the corner of mcnutt and britain is one of just two in sunland park. the phones and internet still aren’t working mayor javier perea says the city’s current phone system is more than 10 years old and they’re going through a transition. abc-7’s jamie warren has more from our new mexico mobile newsroom: it is still unclear when the new services will be installed. emergency services.” joseph mayorga, president of the sunland park firefighters association says they were never warned that the station’s phone and internet connection would be cut off. 2:18 “the city and the department should have taken care of this issue immediately” crews at the station now rely on dispatch and their mobile phones for emergencies :44 sometimes members of the public will call the fire station directly. even though they should call 9- 1-1 they call the station directly and without that phone it kind of makes it difficult to see if anyone is calling” the proble started when the city accidenally cut off the internet and phone service before a new service was installed. mayorga says crews now have to perform administrative duties in another office. 1:28 “should an inciden happen here we’re going to have a delayed response to respond out here.” 3:20 there hasn’ been a time where a service has been compromised sunland park fire chief andres burciaga says response time hasn’t suffered. 4:38 we’re going through growing pains we wanted better phones better internet and unfortunately there was a little bit of a down time” burciag says city council approved new phone and internet service last week. they’re just waiting for the installation. he stresses you should call 9-1-1 in case of emergency. 5:09 we’re here to provide a service to the community and we’re here to save lives and property it is still unclear when the new services will be installed. watch. this is a mom saving her son seconds before falling to her own