REPORT PROGRAMMING, TECHNICAL & CLOSED CAPTIONING ISSUES

Programming Issues:
Amy Overstreet
Programming Director, KVIA-TV
4140 Rio Bravo St El Paso, Texas 79902
Phone: (915) 496-1773
Email: amyp@kvia.com

Technical Issues:
Eddie Urquiza
Operations Manager, KVIA-TV
4140 Rio Bravo Street El Paso, Texas 79902
Phone: (915) 496-1786
Email: eduardo.urquiza@kvia.com

For Immediate Closed Captioning Concerns Please Contact Our Main Offices:
Chris Swann
Chief Engineer, KVIA-TV
Phone: (915) 496-7777
Fax: (915) 532-0070
Email: chris.swann@kvia.com

We will make every effort to respond or resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to the Following:
Chris Swann
Chief Engineer, KVIA-TV
4140 Rio Bravo St., El Paso, TX, 79902
Phone: (915) 496-7777
Fax: (915) 532-0070
Email: chris.swann@kvia.com

Before sending a formal written complaint we recommend you first contact us by phone or email.  We may be able to resolve your problem immediately without the need for a formal complaint.  In any event, we will respond to your complaint within 30 days.