Did you know that when it comes to medical imaging, you do have a choice in where you would like to have your exams completed? As a patient, it is your right to go to whichever location provides the exam you may need, such as a Mammogram, MRI, CT Scan, or perhaps an Ultrasound, X-Ray, or a PET/CT. These locations could include a hospital, but they could also include a locally-owned outpatient imaging center like Desert Imaging! With four convenient locations across El Paso, we proudly provide the most advanced technology with the region’s most competitive rates. But what really separates us from everyone is our commitment to excellent customer service.
Service, and the patient’s time, are not always high priorities in the medical field. We don’t believe it has to be that way. Our philosophy is that your entire experience with us should be as comfortable and easy as possible. We promise to provide you with fast, accurate results while ensuring everyone you interact with at Desert Imaging is professional, courteous, and thorough. We also offer the most competitive rates in the region.
We understand that no one ever wants to get a medical screening; at the best of times, it’s reassuring but may feel pointless. At the worst of times, it’s answering a question that could be very stressful. The staff at Desert Imaging understands the full spectrum of feelings our patients might have about a test or screening. That’s why we emphasize a positive service experience at every step of the process. When you call our scheduler to set up your appointment, they will work with you to find a time of day that fits your schedule. Your technologists will also ensure that you will be as comfortable as possible during your exam with minimal wait times.
Our staff and radiologists work with patients every day and understand how you may be feeling before, during, and after your test. We encourage you to ask any questions that will make you feel more comfortable throughout the process. We will be happy to share with you the steps of the test, how it works, and why it’s being done. We understand that having this information helps patients to feel comfortable and reduces anxiety they might have.
We are committed to gathering quality, accurate results in as short a time as possible. The sooner we can follow up with your doctor, the sooner he or she can move forward with your healthcare. We pride ourselves on providing results to our patient’s primary physicians within 48-72 hours of the test.
If you have any questions or would like to schedule an appointment, please call us at (915) 577-0100 or visit www.dielp.com. It will be our pleasure to serve you.
Shane B. Griffith, MBA
Director of Business Development