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Smartphone app helps residents report problems at parks

closed down a sunset heights playground to fix the slides. while talking to the park superintendent — i learned there’s an app to help you report problems at city facilities. that part of the story is new this morning: nats: steph: dominic bowcutt knows his daughter has fun at mission hills park. nats: steph: dominic keeping his eye on her — and the park itself. 3.08 here at the park sometimes, these canopies will get blown down by the wind. 3.11 few days ago, the canopy was down. but i wouldn’t know who to call. 3.17 i’ve always wondered, who tells the city to fix those things? 3.46 steph: the answer? you can. thanks to the mobile citizen app. 1.19 mobile citizen is just a vehicle for you to be able to register an issue dealing with our parks. 1.28 steph: the free smartphone app lets you file a work order directly with the city. stand-up: the perk of using the app: you can take a picture of the issue — so crews know exactly what to look for when they are dispatched. 2.55 we address everything as soon as we get them — 3.14 try to get to everything within 48 hours. 3.16 the park superintendent says they get a couple reports a week — a big help toward maintaining our parks. 1.43 although we try to get to all our parks once a week, we can’t be everywhere at 250 parks so it’s eyes and ears that we count on to keep us safe and maintain parks. 1.54 steph: as for dominic — he’s down to help — especially if the end result keeps a smile on his daughter’s face. 2.53 it’s a good idea. anything that makes it faster more convenient, it’s a good idea. 2.59 you can download the app through apple i-tunes or google play for android. you can also use your non- smartphone to report problems at parks: at 212-0092 or 212-8017. storm track doppler radar is indicating…

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