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How to know if your concert tickets are real; Ticketmaster offers online fan resale site

Concerts can be one of the most exiliarating experiences.

Finding out your ticket isn’t real as you try to enter the venue is one of the biggest bummers a fan can run into.

El Paso Police have charged 29-year-old Ruth Garcia of Anthony, Texas with one count of fraud for allegedly selling fraudulent concert tickets to Ariana Grande’s Thursday, Oct. 15 show in El Paso.

El Paso Police are looking for other potential victims who may have bought tickets to Ariana’s El Paso concert on Craigslist or another resale site for floor tickets, row 48, seats 37-40.

Brian Kennedy, the CEO of the El Paso Sports Commission which manages the El Paso County Coliseum, shared a few tips on how to know if a ticket you buy on the secondary market is real or fake.

“It’s really terrible when somebody buys a fake ticket because we scan every ticket and we know so when they come up and they’re all excited about going to the show they stick their ticket out we put it under the scanner and we go sorry it’s not a real ticket and they find out while they’re standing there waiting to come into the show,” Kennedy told ABC-7

Kennedy added that Coliseum managers often come into contact with people duped into buying counterfeit concert tickets — usually when the Coliseum employee scans their ticket.

A green light on the scanner means the ticket is valid, but a red light means the ticket is not valid. It may not be valid because it is fake or a version of the ticket has already been scanned.

Kennedy says people who buy “print at home” tickets should take a closer look at their tickets.

If you notice any smudges or if the ticket isn’t a crisp copy, then that should be a red flag.
When meeting with someone who is selling you tickets, ask them for proper identification so you can verify their real name in case you encounter any problems.
If you ever have any doubt about a ticket being real, Kennedy says to call Ticketmaster so they can verify it for you..
If you were duped, call police and file a report.

Ticketmaster, along with LiveNation, make up the largest ticket-selling outlet in the world.

In recent years, Ticketmaster has introduced its own fan-reselling program that is a part of some Ticketmaster events.

Below is information from Ticketmaster.com’s resale area and FAQ regarding fan resales and avoiding scams.

Introducing Fan-to-Fan Resale
Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Less missing out, more going out.
The Ticketmaster Verified Tickets symbol means you’re seeing tickets from other fans too.

We Guarantee The Seat You Buy Is The Seat You Get
Other sites may offer a money back guarantee or “comparable” seats if something goes wrong. But with us, even tickets transferred or resold to you are 100% verified and issued in your name so they can’t be counterfeited.

All Your Options, All In One Spot
Comparison shop seats without leaving our site. See tickets from the venue and other fans plus Premium Offers, VIP Packages, and Official Platinum Seats to find the perfect spot for your unforgettable experience.

Plans changed? Reach tons of buyers who need seats.
Now you can sell your tickets straight from your account on the world’s largest ticket store, as well as our partner sites powered by Ticketmaster verified tickets

Never Miss The Live Events You Love
Tell us what you’re into and we’ll give you a heads-up when tickets go on sale. You’re always the first to know with our mobile app.

How do I check if my tickets are valid or authentic?
Where you buy matters. The only way to know your tickets are the real deal is to buy Ticketmaster Verified Tickets directly from Ticketmaster or Live Nation, or get them at the venue box office. Ticketmaster Verified Tickets are 100% authentic and guaranteed to get you in, including Fan-to-Fan Resale Tickets.
We can’t verify tickets bought elsewhere, so please don’t risk getting in. Keep it real with Ticketmaster Verified Tickets.

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