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Making Appointments

For an appointment, please call 915-351-1444.

Our office hours are from 8:00am – 5:00pm, Monday through Friday.

Please call in advance for routine office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule, although emergencies arise. If we are seriously delayed we attempt to notify patients beforehand.

As a courtesy to other patients and staff, please call the office as soon as possible if you are unable to keep your appointment or are going to be late.

Prescriptions

Please request medication refills during normal business hours, Monday – Thursday, 8am – 4pm. No prescriptions will be refilled after hours, on weekends, or holidays. If you are under the care of a pain managment physician, please request refills from your pain management doctor.

To inform the Medical Practice staff of any pertinent changes in insurance, employment, demographic information or relationships with other care/service givers.

To arrive on time for scheduled appointments and cancel, when necessary, with a phone call.

To provide payment for services requested and delivered by the Medical Practice not covered by insurance per our financial policy.

To notify the Medical Practice of any change in your health status.

To follow the recommended treatment plan and inform the Medical Practice of any physical or mental impairment requiring special accommodation.

To ask questions if directions and procedures are not understood.

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