Police escorted a Vietnam veteran off a flight after a dispute over his service dog
“No! I’d appreciate if we’d just get the hell off this ground and get to where we’re going,”yelled an unidentified man in a recently posted YouTube video.
The man was pretty upset after a U.S. Airways crew member asked him to remove his service dog from the seat and place him on the floor.
“I’m legally in the right byADA law. This is a service animal and he can ride with me any place,” said the manwho described himself as aVietnamveteran.
The man claimed he had the right to have his dog in the seat next to him.
The veteran refused to put the dog down, saying there wasn’t enough space.
YouTube video shows the man yelling obsceneties at a crew member.
The crew member was patient, cordial and even apologetic, but it didn’t help the situation.
“Apologize all you want, but we’re still wasting all these people’s time and mine,” said the veteran.
The plane had to be returned to the gate and the veteran was escorted off.
Aservice animal trainer toldABC-7’s Phoenix afiliate that service dogs are trained to lie down in small confined spaces for travel.
ABC-7got in contact with officials from U.S. Airways. Theysaid it is not their policy to remove service dogs from a plane.U.S. Airwayssent us this statement:
“Our policy does not permit service animals to occupy an empty seat. This rule, approved by the FAA, is for the safety of the animal as it cannot be properly restrained, as well as for the safety of all passengers, as it can become an obstruction if the aircraft has to be evacuated on the ground.”
Officials also told ABC-7 theyrescheduledtheveteran’sflight for the following day and they paid for his overnight stay at a hotel.