EL PASO, Texas -- Southwest University Park is officially transitioning to a cashless facility.
With a cashless system, Southwest University Parks looks to decrease transaction times, create faster moving lines, create fewer points of contact for fan and staff safety, and improve overall guest satisfaction.
“This upgrade to our point-of-sale technology puts Southwest University Park amongst the most modern ballpark and entertainment venues in the country,” said MountainStar Sports Group President Alan Ledford. “Becoming a cashless venue eliminates cash handling, provides greater convenience and payment options, and increases speed of service. We’re proud to offer this significant upgrade to our fan experience.”
Beginning with the 2021 season, Southwest University Park will only accept major credit and debit cards, and tickets preloaded with cash at both the Durango and Santa Fe Box Offices, all food and beverage locations, and the Chihuahuas and Locomotive Team Shops.
Apple Pay and Google Pay is also available for use at the Team Shops and concession stands. The 50/50 Jackpot presented by Texas Gas Service will also be accepting debit cards as the preferred method of payment in lieu of cash.
Season Seat and Ticket Members for the Chihuahuas and Locomotive will receive digital tickets instead of ticket books, making it easier to exchange or transfer tickets via their MyTixx.com account.
Chihuahuas and Locomotive fans are encouraged to purchase their tickets via epchihuahuas.com and eplocomotivefc.com. All tickets purchased at the Southwest University Park box offices will be delivered digitally. This includes tickets purchased prior to one hour before the start of an event at the ballpark.
In addition to becoming a cashless venue, Professional Sports Catering, LLC (PSC), Southwest University Park’s food and beverage provider, also announced mobile ordering for general seating and in-seat ordering for Club seat members. Club memberships include the Dugout/Pitch Side Club, Home Plate/Corner Kick Club and WestStar Club. Suites will also feature this new upgraded service.
Mobile ordering will be available at each concession stand via QR codes and website links. Patrons can visit epchihuahuas.com or eplocomotive.com for details. In addition, the ballpark concourse will feature new self-service kiosks to expedite some food and beverage sales.
Southwest University Park has also adopted a Clear Bag or No Bag policy for all events, including Chihuahuas and Locomotive games and all special events at the ballpark.
Approved standard (non-clear) bags are limited to small clutch purses or similar accessories and must be smaller than 6 1/2” x 4 1/2”. All other bags must be clear and may not be larger than 12” x 6” x 12”. All bags will be subject to search.
The new policy helps to further enhance safety and expedite the entry process into Southwest University Park, and it enhances the gameday experience. The clear bag rules are consistent with most entertainment venues around the country including Minor League Baseball ballparks and United Soccer League Championship stadiums.
All guests and staff members will be required to wear masks which cover both nose and mouth while at Southwest University Park.