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William Beaumont Army Medical Center pharmacies impacted by cyberattack

Update: WBAMC released a statement explaining its pharmacy systems are all back up and running. Officials with the hospital released the following statement.

"We are happy to report that our pharmacy and phone refill service are now back to normal. We want to thank everyone for their patience and understanding over the past week with this issue."


FT. BLISS, Texas (KVIA) -- A cyberattack is impacting William Beaumont Army Medical Center pharmacies Thursday.

A hospital spokesperson says the "pharmacies will use a workaround during this downtime, and may add more wait time to the process."

Hospital officials say no one will be turned away while the system is down, but they do ask for patience.

"Phone refills are currently at a standstill in the que and can't be processed, so if patients need them urgently, they will have to present themselves to one of our pharmacies in person and we will take care of them," WBAMC officials say.

"A reported cyberattack on the nation’s largest commercial prescription processor, Change Healthcare, has affected military clinics and hospitals worldwide," national officials explained. "On Feb. 21, Change Healthcare disconnected their systems to protect patient information. This is impacting all military pharmacies worldwide and some retail pharmacies nationally."

Representatives with Holloman Air Force Base also issued a statement on the cyberattack. Read the statement below:

"The 49th Medical Group Pharmacy at Holloman Air Force Base is open today but extremely limited on its ability to process new prescriptions due to system-wide outages affecting military and civilian pharmacies alike. We do not know what the system outages are attributed to."

Elaine Sanchez, Chief, Public Affairs, Defense Health Network Central, Defense Health Agency
Article Topic Follows: Military

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